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718 382 9200    1701 Quentin Road Brooklyn NY 11229

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Privacy Policy

Effective Date: June 16, 2026

At Dr. Kalitenko Holistic Medicine (“we,” “our,” or “us”), operating at https://kalitenko.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your data across our website and communication channels.

1. Information Collected Through Our Website We collect personal information that you voluntarily provide when inquiring about our functional medicine, bioidentical hormone replacement therapy (BHRT), alternative cancer support, Lyme disease treatment, or IV therapy services. This information may include:

  • Name, email address, phone number, and location.

  • Health-related descriptions, symptoms, or medical inquiries submitted via our contact or booking forms.

2. How We Use Your Information We utilize your collected details strictly to communicate with you regarding appointments, address your medical inquiries, deliver natural health information, and coordinate care across our New York City (Brooklyn, Queens, Manhattan, Staten Island, Bronx) and Long Island operations.

3. Text Messaging & SMS Privacy (Twilio/Carrier Compliance) We are deeply committed to protecting your mobile privacy. No mobile information or phone numbers collected for text messaging/SMS opt-in purposes will be shared, sold, rented, or leased to third parties, affiliates, or partners for marketing or promotional purposes. All text messaging originator opt-in data and consent remain strictly confidential and are excluded from any third-party data sharing arrangements.

4. Web Data & Safety We implement standard digital security controls to protect your data. Please note that while our website forms are secure for standard digital inquiries, they are intended for general information gathering and appointment requests rather than a replacement for structured, secure patient-chart communications.

5. Your Rights & Opting Out You can opt out of our communication loops at any time. If you have subscribed to receive text updates or automated reminders from us, simply reply STOP to any message to unsubscribe. For email updates, click the “Unsubscribe” link at the bottom of our emails.

6. Contact Details For questions or updates regarding your privacy settings, please contact us directly via our website contact forms at kalitenko.com.